Q. Are your products are AUTHENTIC?
YES, all our products are 100% authentic or money back guaranteed. NO FAKE ITEMS! NO IMITATION! NO REJECT! NO KNOCK-OFFS!
Q. How do purchase my order on the site?
To order your purchase :-
Q. How to use the coupon code?
You may use the coupon code before you proceed to checkout. Please go to "View Cart" and click on "Use Coupon Code". Enter the coupon code and click "Apply Coupon".
Q. What are the payment methods available?
https://www.prettyscentses.com/ offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via MOLpay (Visa or Mastercard / Internet Banking) - Currently Unavailable
2. Invoice / Cheque / Offline Bank Transfer
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : [email protected] or
send a screenshot to us at 013 311 9641 / 012 534 6258
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in RM (Ringgit Malaysia).
Q. How long does the delivery usually takes?
Delivery usually will takes about 1 to 3 working days.
Q. For direct enquiry/feedback, who can I contact?
You may contact the Owner, Alyza Fisol at 013 311 9641 / 012 534 6258.
Q. I still have doubts!
More questions? Kindly send us an email to [email protected] for us to clear your doubts.